PRIVACY POLICY Effective November 20, 2019

Thank you for visiting St. Mark Golf Club (herein Golf Club), an Eat.Drink.Sleep.(herein EDS) website. This notice outlines our information practices and your options about the way your information is collected and used. We use your personal information in order to fulfil our commitment to providing an unparalleled guest service experience in connection with all of your interactions with Golf Club. As part of that undertaking, we are committed to safeguarding the privacy of the personal information that we gather.

This Policy applies to personal information regarding guests and the other individuals with whom we do business or who visit us and to the use of that personal information in any form – whether oral, electronic or written. We collect information that you voluntarily provide in order for us to provide services, process reservations and provide customer care. We may also use this information for other business purposes, such as to better understand our guests or make appropriate marketing offers. This policy has been adopted by Golf Club and the separate and distinct legal entities that manage, operate and/or own Golf Club, including but not limited to, EDS.


TYPES OF INFORMATION COLLECTED:

The term “personal information” in this Policy refers to information that does or is capable of identifying you as an individual. The types of personal information that we process (which may vary by jurisdiction based on applicable law) includes:

  • your name, gender, personal and/or work contact details, business title, date of birth image, nationality, and passport and visa information;
  • your credit card details
  • any information necessary to fulfill special requests (e.g. health conditions that require specific accommodation or services);
  • information, feedback or content you provide regarding your marketing preferences, in surveys, sweepstakes, contests, or promotional offers, or to our websites.
  • information collected while at a Golf Club through the use of television systems, internet systems (including wireless networks that collect data about your computer, smart or mobile device), card key and other security and technology systems;
  • contact and other relevant details concerning the employees of corporate accounts and vendors and other individuals with whom we do business (e.g. travel agents or meeting and event planners).

CHOICE TO PROVIDE INFORMATION:
You have the choice to decline to provide requested information. However, declining to provide certain information may impact the services that we can provide you. For instance, Golf Club cannot make a reservation without a name.

HOW YOUR INFORMATION IS COLLECTED:

  • Making Reservations: When you make a reservation we will request your name, address, phone number, email address information along with other information to assist with your reservation such as credit card number
  • Requests for Information: When you request additional information related to our services or properties, we may request your name and contact information such as street address, phone number, and email address.
  • Email Offers Sign-Up: If you are interested in receiving special offers via email, we require that you provide your first name and email address. You may also provide additional information such as your city of residence, birthday, or interests, to help us tailor our special offers.
  • Request for Proposal: Meetings, Events and Weddings: If you are interested in obtaining more information about meeting and event planning, we may request your name and contact information such as street address, phone number, and email address.
  • Contacting Us by Email with Questions or Comments: When you send us an email from one of our sites, we may retain information such as the content, your email address, our response, and the text of any follow-up questions you may have. We may use this information, for example, to measure how effectively we address customer concerns online, to personalize your experience, and to continuously improve our service to you.

Cookies and Similar Technology:
We use cookie technology on our websites to allow us to evaluate and improve the functionality of our websites. Cookies by themselves cannot be used to reveal your identity. They identify your browser, but not you, to our servers when you visit our websites. Visitors to the sites who accept cookies may be presented with targeted messages, offers and ads on the site and via email that we believe would be of value, based on observed preferences. If you have registered as a member of the sites and accept cookies, we can tailor your use to your personal preferences, and it is easier and faster to take advantage of the sites’ benefits. If you have submitted your email address, you may receive targeted messages we believe you will find of value. Remember, you may request to be removed from your email subscription lists.

Your Choice to Accept or Deny Cookies:
If you do not want to accept cookies, you can block them by adjusting the settings on your Internet browser. Keep in mind that your choice to accept or deny a cookie is different from your choice to accept/deny email messages and disabling cookies may disable some features of the website.

Social Media
Our websites may also contain plug-ins and other features that integrate third party social media platforms into our websites. You will be able to activate them manually. If you do so, the third parties who operate these platforms may be able to identify you, they may be able to determine how you use this website and they may link and store this information with your social media profile. Please consult the data protection policies of these social media platforms to understand what they may do with your personal data. If you activate these plugins and other features, you will be doing so at your own risk.

SHARING PERSONAL INFORMATION COLLECTED ON OUR WEBSITES:
We may share personal information among Eat.Drink.Sleep. and owners and operators of our managed hotels and restaurants. From time to time we may partner with other companies to provide co-sponsored or co-branded promotions, products and services and may share your information with our co-sponsor. For example, we may co-sponsor some sweepstakes or contests on our site with other companies or we may provide prizes for sweepstakes and contests sponsored by other companies. If you enter one of these sweepstakes or contests, we may share your information with our co-sponsor or the third party sponsor. When you use a credit card to purchase goods or services, we may share your information with the credit card company. Use of shared information is subject to third parties’ policies.

We rely on service providers to help us deliver products and services, such as providing services in connection with our websites including reservations or communicating news and delivering promotional materials via email and direct mail, processing credit card transactions, and administering surveys.

HOW WE USE PERSONAL INFORMATION:
Subject to applicable laws, we may collect, use and disclose relevant portions of your personal information in order to:

  • provide and charge for Golf Club reservation and other goods and services;
  • provide you with a better or more personalized level of service, including information and services from a third party (such as local attractions and transportation options);
  • respond to requests for information and services, including services from a third party (such as restaurants or transportation providers);
  • administer the Golf Club frequent guest program
  • fulfill contractual obligations to you, anyone involved in the process of making your travel arrangements (e.g. travel agents, group travel organizers or your employer) and vendors (e.g. credit card companies and third party loyalty programs);
  • conduct market research, customer satisfaction and quality assurance surveys, and direct marketing and sales promotions;
  • provide for the safety and security of staff, guests and other visitors;
  • administer general record keeping;
  • meet legal and regulatory requirements;
  • test and evaluate new products and services; and
    process credit applications (for example in the context of setting up a credit line for a corporate account).

BUSINESS TRANSACTIONS:
In the event that EDS merges with or is acquired by another legal entity or ceases to manager Golf Club, the personal information subject to this party may be transferred to that other legal entity as an asset.

LEGAL REQUIREMENTS:
EDS will disclose personally identifiable information without your permission when we believe in good faith that such disclosure is required by law, or is necessary or desirable to investigate or protect against harmful activities to guests, visitors, employees, or others, or to property (including this site).

We may require you to provide your age and date of birth in order to ensure compliance with U.S. government restrictions on websites providing content to, and acquiring information from, children.

THIRD PARTY WEBSITES:
This Policy, and our responsibility, is limited to our own information collection practices. We do not control and shall not be responsible for the collection of personal information by third party websites, including websites owned or controlled by third party owners or managers of Golf Club properties, Golf Club reservations distributors, or websites not controlled or authorized by EDS. Third party websites that are accessed through links on our websites have separate privacy practices. We have no responsibility or liability for the practices and policies implemented by third parties on their websites. Third party websites may have received permission from EDS to use EDS logos but will not be governed by this Online Privacy Policy. We urge you to read the privacy and security policies of external websites and to contact third parties directly to ask questions about their privacy practices and policies.

COOKIES AND INTEREST BASED ADVERTISING:
St. Mark Golf Club works with third parties to track your activity on our website, as well as to serve you with relevant advertisements from [Property] and other advertisers on unrelated websites. These advertising services use pixel tags (aka; web beacons), cookies and other tracking technologies to collect and store non-personal information about your visit to our website. Should you visit our website using your mobile device, an advertising service may also collect your device’s unique identifier, or location, and attempt to synchronize your mobile website visit with other website visits. When a relevant advertisement is served to you on another website that uses data collected from this website, it’s referred to as an ‘Interest-Based’ Ad and the advertisement should include a blue ‘Adchoices’ icon in the upper-right
hand corner. If you click on the Adchoices icon, you can learn more about the facilitating advertising service, and your opportunity to opt-out of Interest-Based ads from that service. St. Mark Golf Club does not have access to, nor control over, these advertising services use of cookies when Interest-Based ads are served to you. However, you may choose to opt-out of the use of this information by clicking here; http://www.aboutads.info/choices/. Please note that by opting out, you will continue to see ads, but they may not be as relevant based on your travel interests.

MINOR CHILDREN:
Protecting the privacy of children is especially important. Our websites do not sell products or services for purchase by children and we do not knowingly solicit or collect personal information from children. If you are under the age of 18 (or a minor in the jurisdiction in which you are accessing our websites), you may only use our websites with the involvement of a parent or guardian.

ONLINE PRIVACY POLICY CHANGES:
In the future, we may make changes to this Online Privacy Policy. The revised Online Privacy Policy will be displayed via a link on this website so that you will know what types of information we gather and the categories of third parties with whom we may share the information.

UPDATING OR ACCESSING YOUR PERSONAL INFORMATION:
With some limited exceptions, you have rights to access and update personal information held about you. If you want to inquire about any personal information we may have about you, you can do so by sending us a written request by letter to St. Mark Golf Club, 1750 San Pablo Drive, San Marcos, CA 92078. Please be sure to include your full name, address and telephone number and a copy of a document such as an ID card (such as an ID card or so we can ascertain your identity and whether we have any personal information regarding you. A fee, if permitted under applicable laws, may be charged.

SECURE RESERVATIONS:
If you decide to make an online reservation at the Site, you will be linked to a reservation interface and a third party booking engine (“Booking Engine”). While it appears to be part of our site, the Booking Engine is in fact provided by a third party and is governed by its privacy practices. We understand that security remains the primary concern of online consumers and have chosen the Booking Engine Vendor after carefully reviewing the vendor’s privacy and security policies carefully. The Booking Engine Vendor and all information sent to this site is in a Secured Socket Layer (SSL), is encrypted, protecting against disclosure to third parties. You can verify whether your personal information is transmitted using SSL encryption by confirming the symbol of a closed lock or solid key on the bottom bar of your browser window. You can also verify that your personal information will be encrypted using SSL encryption by making sure that the prefix for the web address listed for that page has changed from “http” to “https”.

OUR COMMITMENT TO DATA SECURITY:
To prevent loss, destruction, unauthorized access or alteration, to maintain data accuracy, and to ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, we cannot guarantee that security of all communications with or information submitted to our websites.
We would like our Site visitors to feel confident about using the Site to plan and purchase their accommodations, so St. Mark Golf is committed to protecting the information we collect. St. Mark Golf has implemented a security program with its web design and maintenance firm to keep information that is stored in our systems protected from unauthorized access.

ACCESSIBILITY NOTICE

Accessibility of Website

At St. Mark Golf Club, we are committed to making our website accessible to everyone. This website was designed and programmed in compliance with both the W3C Web Content Accessibility Guidelines (WCAG) and the Section 508 government guidelines to enable and improve use by individuals with disabilities.

If you have have come to this page because of a problem you encountered on the site, please do not hesitate in reporting it to us at:

St. Mark Golf Club
1750 San Pablo Drive
Lake San Marcos, CA 92078
P:(844) 262-9786
Email – info@stmarkgolf.com

In addition, if you have any suggestions on how to improve this site’s accessibility, we are listening. Your user experience matters to us, and we want to ensure it is as good as it can be.

This accessibility statement applies to all content on www.stmarkgolf.com and all content provided internally at www.stmarkgolf.com St. Mark Golf Club is not responsible for any third-party content on www.stmarkgolf.com.

Website Accessibility Help Center

HAVE YOUR COMPUTER READ WEBPAGES ALOUD

Most modern operating systems are capable of text to speech voice synthesizing. This allows you to have your computer read entire webpages or selected text on your screen out loud to you.

For Windows, hold the Ctrl key and press the Escape key, then type “narrator” and then press the Enter key.
Then follow these instructions.

For Mac OS X, press the Command key and F5 key simultaneously to open the Accessibility panel in System Preferences and enable “Voice Over”. This feature will read aloud all focused or hovered elements on your screen.
More information.

Alternatively, click the Apple menu in the top-left corner of your screen and go to “System Preferences”, then choose “Dictation & Speech”, then click “Text to Speech”. Check the “Speak selected text when the key is pressed” checkbox.
More information about Mac OS X’s text to speech features.

Third party software is also available:
BrowseAloud

INCREASE THE FONT SIZE ON ANY WEBPAGE

Most modern web browsers are capable of increasing/decreasing font sizes while on a webpage. For detailed instructions please see the WCAG documentation page.

To increase the font size, hold the Ctrl key (Command key on a Macintosh) and press the + (plus) key.

To decrease the font size, hold the Ctrl key (Command key on a Macintosh) and press the – (minus) key.

To revert to the default font size, hold the Ctrl key (Command key on a Macintosh) and press the 0 (zero) key.

You can also set font-sizes universally for all pages that you visit in some browsers.

For Internet Explorer, press the “Alt” key on your keyboard. A new menu will appear below the address bar, click “View” and select “Text Size”.

For Safari, click the “Safari” menu in the top-left corner of your screen, then select “Preferences”. Then click “Advanced” and check the “Never use font sizes smaller than” checkbox under “Accessibility”. Set this to your liking.

For Chrome, click the “Menu” icon at the top-right of your window (3 horizontal lines) and then select “Settings”. Scroll down and click “Show advanced settings”. Scroll down to “Web content” and adjust to your liking.

For Firefox, click the “Menu” icon at the top-right of your window (3 horizontal lines) and then select “Preferences”. Select “Content” from the left-sidebar. The “Fonts & Colors” section can be adjusted to your liking.

ZOOM CONTENT ON YOUR SCREEN

Most modern operating systems are capable of zooming your entire screen. This may be a good alternative if increasing font sizes alone is not sufficient.

For Windows, click the “Start” menu in the bottom-left corner of your screen and then go to “All Programs”, then “Accessories”, then “Ease of Access” and then click “Magnifier”. Click the “Options” button and then move the slider to adjust the zoom increment.
More information about Windows’ zoom accessibility features.

For Mac OS X, click the Apple menu in the top-left corner of your screen and go to “System Preferences”, then choose “Accessibility”, then click “Zoom”. You can assign keyboard shortcuts or trackpad gestures.
More information about Mac OS X’s zoom accessibility features.

Third party software is also available:
ZoomText
MAGic

CHANGE FONT COLORS AND BACKGROUND COLORS

Most modern web browsers allow you to override fonts with your own formatting.

For Internet Explorer, click the “Tools” button and then click “Internet Options”. Then click the “General” tab and then click “Accessibility”. Check the following checkboxes “Ignore colors specified on webpages”, “Ignore font styles specified on webpages”, and “Ignore font sizes specified on webpages”. Then click “Ok” and change the fonts to your liking.

For Internet Explorer, click the gear icon at the top-right of your window and then select “Internet Options”. Click the “General” tab and then click the “Colors” button under “Appearance”. Uncheck “Use Windows Colors” and change the colors to your liking.

For Chrome, install the Change Colors extension.

For Firefox, click the “Menu” icon at the top-right of your window (3 horizontal lines) and then select “Preferences”. Select “Content” from the left-sidebar. Click “Colors…” in the “Fonts & Colors” section and adjust the colors to your liking.

MAKE YOUR MOUSE CURSOR LARGER

Lowering your screen resolution may help you keep track of your mouse cursor. Alternatively, most modern operating systems allow you to increase the size of your mouse cursor.

For Windows, click the “Start” menu in the bottom-left corner of your screen and then type “Mouse” (may need to click “Search” first if using Windows 8 or later). Select the “Mouse” option. Click the “Pointers” tab and adjust the size to your liking.

For Mac OS X, click the Apple menu in the top-left corner of your screen and go to “System Preferences”, then choose “Accessibility”, then click “Display”. Adjust the “Cursor size” slider to your liking.

USE YOUR KEYBOARD TO NAVIAGATE A WEBPAGE

Task Keys
Move forward through items on a page Tab
Move backward through items on a page Shift + Tab
Press a selected button Spacebar
Navigate radio buttons Arrow keys
Select and deselect checkboxes Spacebar
Open a dropdown menu Alt + Down arrow
Go to the previous tab Ctrl (or Cmd) + Page Up
Go to the next tab Ctrl (or Cmd) + Page Down
Go to the top of the page Home
Go to the bottom of the page End
Close the current tab or window Ctrl (or Cmd) + W
Refresh the page F5 or Cmd + R

LEARN MORE

More information about Windows accessibility features.

More information about Mac OS X accessibility features.

Accessibility extensions for Chrome

Accessibility add-ons for Firefox

Tips from W3C